Frequently Asked Questions

Get answers to your most common queries about products, orders, shipping, and tradition.

Orders & Shipping

How long does delivery take?

We typically ship within 24–48 hours. Delivery takes 3–7 working days depending on your location.

Do you offer express shipping?

Yes. For urgent needs, WhatsApp us directly to express courier options.

Do you ship internationally?

Currently, we ship within India. For bulk international orders, please contact support@vaibhotsav.com.

How do I choose the right dhoti size?

Our standard dhotis come in lengths of 4m and 9m. Please refer to our size guide or contact us for recommendations based on height and usage.

Are the colors and borders exactly like the photos?

We do our best to represent colors accurately, but slight variations may occur due to lighting and screen settings.

Can I order a dhoti set with custom packaging or names?

Yes! We offer limited customization for wedding orders and bulk gifting. Reach out via WhatsApp.

Can I return or exchange a product?

Yes. We accept returns within 7 days for unused items. Contact support for return authorization.

Are there any items that are non-returnable?

Items used, altered, or without tags and original packaging are non-returnable.

How can I talk to someone directly?

You can chat with our team on WhatsApp at +91-XXXXXXXXXX during working hours.

I have a wedding coming up. Can you help me with bulk orders?

Absolutely. We offer consultation and custom packages for weddings, events, and corporate gifting.

Still have questions? Write to us at support@vaibhotsav.com or start a WhatsApp chat anytime.